Terms & Conditions at Tanzeel Mart
Welcome to Tanzeel Mart – Where Smart Tech Meets Smart Shopping. These Terms & Conditions govern your access to and use of our website, services, and products. By using our website, you agree to comply with these terms. Please read them carefully before proceeding.
About Tanzeel Mart
Tanzeel Mart is an e-commerce platform based in Pakistan. We provide a wide range of products including electronics, headphones, earbuds, accessories, and home goods. These Terms apply to all visitors, users, and customers of our site.
Acceptance of Terms
By browsing our website, registering an account, or making a purchase, you confirm that you have read, understood, and accepted these Terms & Conditions. If you do not agree with any part of these Terms, you should not use our website or services.
Account Registration
- You may browse products without registering, but certain features such as placing an order require creating an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to notify us immediately if you suspect unauthorized use of your account.
- Tanzeel Mart reserves the right to suspend or terminate accounts suspected of fraudulent or abusive behavior.
Product Information and Availability
We aim to provide accurate product descriptions, pricing, and images. However, errors may occur, and we reserve the right to correct them without prior notice.
- Product availability is subject to stock. If an item becomes unavailable after purchase, we may cancel your order and issue a refund.
- Colors and specifications shown on the website may vary slightly depending on screen display and supplier updates.
Pricing and Payment
- All prices are displayed in Pakistani Rupees (PKR) and include applicable taxes
- Payment methods include Cash on Delivery (COD) and secure online payments via third-party processors.
- Tanzeel Mart is not responsible for delays or failures caused by external payment providers.
- Prices and promotions may change without notice, but confirmed orders will not be affected.
Order Confirmation and Cancellation
- After placing an order, you will receive a confirmation message by SMS, WhatsApp, or email.
- In some cases, we may verify your order before processing.
- We reserve the right to cancel any order due to pricing errors, out-of-stock items, or suspected fraudulent activity.
- If an order is canceled, any payments already made will be fully refunded.
- Shipping and Delivery
- Orders are processed within 1–2 business days.
- Standard delivery across Pakistan typically takes 3–5 working days, depending on your location.
- Delivery times may be extended due to holidays, courier delays, or unforeseen circumstances.
- Customers will receive a tracking ID once the order is dispatched.
- For full details, see our Shipping Policy.
- Returns and Refunds
- Products can be returned within 7 days if they are unused, unopened, and in original packaging.
- Refunds are processed within 5–7 working days after inspection and approval.
- Defective or incorrect items qualify for free return shipping.
- Certain products (such as hygiene or personalized items) may not be eligible for return.
- For full details, see our Return Policy and Refund Policy.
Intellectual Property Rights
All content on TanzeelMart.com, including product descriptions, text, logos, banners, graphics, and images, is the intellectual property of Tanzeel Mart or its licensors. You may not copy, reproduce, distribute, or use this content without written permission.
User Conduct
By using our website, you agree not to:
- Post or submit false or misleading information.
- Violate any applicable laws or regulations.
- Interfere with the functionality of the website.
- Attempt to hack, exploit, or gain unauthorized access to our systems.
Tanzeel Mart reserves the right to suspend or terminate accounts that violate these rules. Third-Party Links and Services
Our website may include links to third-party websites for your convenience. Tanzeel Mart is not responsible for the content, practices, or services of these third-party sites. We encourage you to review their policies before engaging with them.
Limitation of Liability
- Tanzeel Mart is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.
- This includes delays, lost orders, data issues, or disruptions caused by third-party providers.
- Our total liability, if any, will not exceed the purchase price of the product in question.
- Changes to Terms
We may update or modify these Terms & Conditions at any time without prior notice. Updates will take effect immediately upon posting on this page. Continued use of the website means you accept the updated Terms.
Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be resolved under the jurisdiction of the courts in Pakistan.